Shipping and Returns
Shipping Policy: We strive to process and ship your order as quickly as possible. Here’s what you need to know about shipping:
- Processing Time: Orders are typically processed within 1-2 business days.
- Shipping Rates: We offer flat-rate shipping of $9.99 for standard shipping within the continental US. For international orders or expedited shipping, rates may vary.
- Delivery Time: Standard delivery within the US usually takes 3-7 business days. International delivery times vary depending on the destination.
Please note that delivery times may be affected during peak seasons or holidays.
Returns Policy: Your satisfaction is our priority. If you are not entirely satisfied with your purchase, we’re here to help:
- Return Eligibility: You may return unworn, unwashed items with tags intact within 30 days of delivery for a full refund or exchange.
- Return Process: To initiate a return, please contact our customer service team at [email address] with your order number and reason for return. We will provide you with a return authorization and further instructions.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item received, defective product).
- Refunds: Refunds are processed within 5-7 business days after we receive your returned item(s). Refunds are issued to the original payment method.
For any further questions or assistance regarding shipping or returns, please don’t hesitate to contact us at [customer service email or phone number].
Thank you for shopping at Wandaperry.com!